How to claim my tournament reward?

Question

So I participated in the last tournament, there already was a question about this already but since I couldnt find the tournament chart in the game window anymore, here's the question

Where do I redeem the award? I checked everywhere but I really couldnt find anything helpful

Comments

Thats the one I was referring to but the Tournament game window is not there anymore

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Huh, I would advise you to contact CipSoft directly tbh...  

btw. congrats on getting rewards ^^

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Nothing special unfortunately, only the deed but still thanks :)

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I just realised something- if you speaking about recent event, the rewards might not be available yet (perhaps they need to some investigations). Just a thought.

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Not sure about that, good point though - however why does it show ingame that it remains unredeemed

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Alright just resolved it, apparently my tournament icon was disabled

Answer 1

Just realised that same was already answered by Shawtay- please proceed to the link https://www.tibiaqa.com/16872/how-do-i-collect-special-and-unique-rewards-from-the-tournament

and see below:

Hi there,

You can always got to Tournament Archive. https://www.tibia.com/community/?subtopic=tournament   - Use "Leaderboards" and choose the World and type of Tournament were your were playing to see the results, if that's what you would like to check. 

For the rewards instructions I have found following

Subsequent characters have moved up in ranks. Tibia Coin and Tournament Coin rewards for TRIUMPH have been assigned automatically. To redeem special and unique rewards, log in with the regular character on which you want to receive the reward and open the character section in the Tournament interface to claim it. At the next server start, the reward will be sent to the inbox of that character.

https://www.tibia.com/news/?subtopic=newsarchive&id=5540&fbegind=29&fbeginm=3&fbeginy=2020&fendd=28&fendm=12&fendy=2020&flist=11111111