Why is the "Mount" option always checked on the Customise Character window?

Question

I noticed that when you uncheck the "Mount' option on the Customize Character window and click ok, it will dismount your character in game but once you open the window again, the "Mount" option is checked again. Is there anyway to permanently dismount your character?

Answer 1

Since this question was asked in 2023, it was probably a bug, because I've tested it today and it's working fine.

You can also use shortcut on keyboard Ctrl + R to dismount and when you open the Customize panel it is unchecked.

Even after logging out and in again it still stays unmounted.