It is necessary to have this item whenever you want to access Iksupan.
If the item is lost is it possible to create another one?
In many cases people buy char in the bazaar and some items are missing.
How is it possible to get another item?
I'm afraid it's not possible at the moment. When trying to get the first part of the disc again with NPC Sandomo, he simply does not react to any keywords related to the key.
On the official forum, a player from Belobra said that he contacted Tibia support asking if it would be possible to get a new key, and the answer was NO, but that they are working to fix this issue. So it will probably be possible to get a new key sometime in the future.
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Interview with Solkrin - lead of the Customer Support team at CipSoftDecember 20, 2023
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