How to report a bug in the game?

Question

What options (In game, email, etc) do I have and how can I use them to report a game bug?.

Answer 1

Source: Bug Reporting - Tibia.com-

• Ingame bug reports for the players will be available as of May 03, 2023, Server Save.
• The process will be the same as it was for tutors, and like some players already know from the test server:  
  • You can open the bug report dialog by using the key combination Ctrl+Z. Select the category your report fits best. If you are unsure, select "Other". Describe the issue you encountered as thoroughly as possible by providing steps that are necessary to reproduce it. Your character name as well as the coordinates of the map field on which your character stood when submitting the bug report will be sent automatically. The submission of your bug report will be confirmed with the message "Comment sent" in your game window and server log.
  • To report map bugs, you can right-click on the concerned map field and select the entry "Report Coordinate" from the context menu. The coordinate you clicked on will be sent automatically with your report.
  • Mistakes in NPC chats can be reported by right-clicking on the NPC text in question and selecting the context menu entry "Report Message". The NPC's name and line will then be sent automatically with your report.

• The possibility of reporting more complex issues via ticket to customer support still remains Submit a ticket and select Technical Problems. If you don't want to log on to the website you can email Tibia at tech@cipsoft.com
• Restrictions for reporting are as follows:
  • Your account needs at least 30 loyalty points.
  • Each account can submit a maximum of five bugs per day.
  • The right to report bugs can be withdrawn by customer support.
  • If a player is unable to report for any reason, a note will appear in the report dialog informing the player of the required prerequisites. 
• With the release on May 03, the tutor position and the senator position as well as all associated elements (stars, boards, titles, etc.) will be removed.