Why I can't enter into Ferumbra's Ascension?

Question

Hello!

Today I try enter in my maker lvl 130 in Ferumbras' Ascension Quest and the NPC tell me this:

22:16 Mazarius: Greetings, dear visitor. You certainly have heard about my search for help. Yet I'm afraid I'm looking for someone more experienced and suited to the tasks ahead. Good bye.

But I have some friends who were able to enter without problem ... Why can't I enter and my friend with same level than me could enter without problem?

I already tried to say various words but he just repeat and repeat the same sentence to me once I just say hi! 

Thanks in advance.

Comments

It seems  xarkost answer is better than mine, so converted mine into comment to do not disturb who is looking for the answer

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My friend is 130 same as me and he entered into the TP.

Answer 1

To gain access you have to give Mazarius 30 Demonic Essence. This process was slightly changed on July 31, 2018.

"After a patch released on July 31, 2018 it is no longer possible to start a conversation with Mazarius if you are below level 150. That means it is impossible to gain access to the gates of hell to proceed with the quest if you do not meet the required level."

I would guess your friend either gained access before this change was implemented or got access above level 150 then deleveled the character.

Source: https://tibia.fandom.com/wiki/Ferumbras'_Ascension_Quest

Comments

Ahhh that makes sense, so the maker he bought already had access! Lucky one