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Current revisionEdited Apr 20, 2022 by Xarkost
<p style="text-align:justify">EDIT: Today (July 4t, 2019), Cipsoft added a new way to recover your email adress. address. Just follow the link below and insert your old login name and password.</p><p style="text-align: center;"><strong>https://www.tibia.com/account/?subtopic=forgottenemail&amp;step=showemail</strong></p>style="text-align:center"><strong>https://www.tibia.com/account/?subtopic=forgottenemail&amp;step=showemail</strong></p>
Edited Jul 4, 2019 by FPoPP
<p style="text-align:justify">In short, you can only get an account back if you have the email of it (but in this case you forgot it) or if you ask for a new recovery key (something that you cannot do if you are a unregistered account, since you only get a recovery key in the first place if you register your Tibia account). <strong>So you are pretty much unable to access your account unless you remind about your email in a situation like this.</strong></p><p style="text-align:justify">Aio Tzu wrote about this in the thread discussing about the end of Login Names in Tibia, that was something important that he brought up for the Tibia community. Thanks a lot, Aio Tzu! Below you can see the original post by him:</p><hr><p><a rel="nofollow" href="https://www.tibia.com/community/?subtopic=characters&amp;name=Aio+Tzu">Aio Tzu</a></p><p><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">For those who are not sure whether their lost account was registered or not:</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">- Visit the account lost page</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">- Enter your character style="text-align:justify">EDIT: Today (July 4t, 2019), Cipsoft added a new way of retreiving it.</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">Why?</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">There are 2 methods of recovering your account.</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">1. E-mail [ Which we have forgotten ]</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">2. Rec-Key [ Which can not be acquired for unregistered accounts ]&nbsp;</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">I barely managed to recover my account, but the saddest thing is.. That i never expected that last night was the last time i got use my accname and password in combination to enter the realm it always gave me acces to.</span></p><hr><p><strong>Source of the message:&nbsp;https://www.tibia.com/forum/?action=thread&amp;postid=38729714#post38729714</strong></p>your email adress. Just follow the link below and insert your old login name in the "Recover by character name"</span><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px"> section and press submit</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">- Select "I need a new recovery key"</span><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px"> and press submit.</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">If the account was not registered it will prompt you with this message:&nbsp;</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">You cannot order a new recovery key because you never registered your Tibia account. Please register your account with your correct postal address. Once you have done so, you will be able to order a recovery key letter.</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">Long story short: If you have forgotten the E-mail address to an unregistered account, there is no and password.</p><p style="text-align: center;"><strong>https://www.tibia.com/account/?subtopic=forgottenemail&amp;step=showemail</strong></p>
Edited Jul 3, 2019 by FPoPP
<p style="text-align: justify;">In style="text-align:justify">In short, you can only get an account back if you have the email of it (but in this case you forgot it) or if you ask for a new recovery key (something that you cannot do if you are a unregistered account, since you only get a recovery key in the first place if you register your Tibia account).</p><p style="text-align: justify;">Aio account). <strong>So you are pretty much unable to access your account unless you remind about your email in a situation like this.</strong></p><p style="text-align:justify">Aio Tzu wrote about this in the thread discussing about the end of Login Names in Tibia, that was something important that he brought up for the Tibia community. Thanks a lot, Aio Tzu! Below you can see the original post by him:</p><hr><p><a rel="nofollow" href="https://www.tibia.com/community/?subtopic=characters&amp;name=Aio+Tzu">Aio Tzu</a></p><p><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">For those who are not sure whether their lost account was registered or not:</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">- Visit the account lost page</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">- Enter your character name in the "Recover by character name"</span><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px"> section and press submit</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">- Select "I need a new recovery key"</span><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px"> and press submit.</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">If the account was not registered it will prompt you with this message:&nbsp;</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">You cannot order a new recovery key because you never registered your Tibia account. Please register your account with your correct postal address. Once you have done so, you will be able to order a recovery key letter.</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">Long story short: If you have forgotten the E-mail address to an unregistered account, there is no way of retreiving it.</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">Why?</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">There are 2 methods of recovering your account.</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">1. E-mail [ Which we have forgotten ]</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">2. Rec-Key [ Which can not be acquired for unregistered accounts ]&nbsp;</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">I barely managed to recover my account, but the saddest thing is.. That i never expected that last night was the last time i got use my accname and password in combination to enter the realm it always gave me acces to.</span></p><hr><p><strong>Source of the message:&nbsp;https://www.tibia.com/forum/?action=thread&amp;postid=38729714#post38729714</strong></p>
Edited Jul 3, 2019 by FPoPP
<p>In <p style="text-align: justify;">In short, you can only get an account back if you have the email of it (but in this case you forgot it) or if you ask for a new recovery key (something that you cannot do if you are a unregistered account, since you only get a recovery key in the first place if you register your Tibia account).</p><p>Aio account).</p><p style="text-align: justify;">Aio Tzu wrote about this in the thread discussing about the end of Login Names in Tibia, that was something really important that he brought up for the Tibia community. Thanks a lot, Aio Tzu! Below you can see the original post by him:</p><hr><p><a rel="nofollow" href="https://www.tibia.com/community/?subtopic=characters&amp;name=Aio+Tzu">Aio Tzu</a></p><p><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">For those who are not sure whether their lost account was registered or not:</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">- Visit the account lost page</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">- Enter your character name in the "Recover by character name"</span><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px"> section and press submit</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">- Select "I need a new recovery key"</span><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px"> and press submit.</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">If the account was not registered it will prompt you with this message:&nbsp;</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">You cannot order a new recovery key because you never registered your Tibia account. Please register your account with your correct postal address. Once you have done so, you will be able to order a recovery key letter.</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">Long story short: If you have forgotten the E-mail address to an unregistered account, there is no way of retreiving it.</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">Why?</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">There are 2 methods of recovering your account.</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">1. E-mail [ Which we have forgotten ]</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">2. Rec-Key [ Which can not be acquired for unregistered accounts ]&nbsp;</span><br><span style="background-color:#d4c0a1; color:#5a2800; font-family:Verdana,Arial,Times New Roman,sans-serif; font-size:13.33px">I barely managed to recover my account, but the saddest thing is.. That i never expected that last night was the last time i got use my accname and password in combination to enter the realm it always gave me acces to.</span></p><hr><p><strong>Source of the message:&nbsp;https://www.tibia.com/forum/?action=thread&amp;postid=38729714#post38729714</strong></p>
Posted Jul 3, 2019 by FPoPP

In short, you can only get an account back if you have the email of it (but in this case you forgot it) or if you ask for a new recovery key (something that you cannot do if you are a unregistered account, since you only get a recovery key in the first place if you register your Tibia account).

Aio Tzu wrote about this in the thread discussing about the end of Login Names in Tibia, that was something really important that he brought up for the Tibia community. Thanks a lot, Aio Tzu! Below you can see the original post by him:


Aio Tzu

For those who are not sure whether their lost account was registered or not:
- Visit the account lost page
- Enter your character name in the "Recover by character name" section and press submit
- Select "I need a new recovery key" and press submit.
If the account was not registered it will prompt you with this message: 
You cannot order a new recovery key because you never registered your Tibia account. Please register your account with your correct postal address. Once you have done so, you will be able to order a recovery key letter.
Long story short: If you have forgotten the E-mail address to an unregistered account, there is no way of retreiving it.
Why?
There are 2 methods of recovering your account.
1. E-mail [ Which we have forgotten ]
2. Rec-Key [ Which can not be acquired for unregistered accounts ] 
I barely managed to recover my account, but the saddest thing is.. That i never expected that last night was the last time i got use my accname and password in combination to enter the realm it always gave me acces to.


Source of the message: https://www.tibia.com/forum/?action=thread&postid=38729714#post38729714

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