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closed Why when I take a screen print of the game everything appears black?

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Why when I take a screen print of the game everything appears black? I think I have heard that it is due to battle eye issues but I don't know if I can configure it to be able to take the prints
closed as a duplicate of: How to solve the screenshot problem on Tibia?
The same question has already been asked before. In order to keep the TibiaQA question base clean, we marked this question as a duplicate and closed it to any new answers. This does not mean the question was wrong - we are just making it easier for future users to find the answers they need by linking the duplicated question.
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