Can CipSoft know what we say in private messages?

Question

This week I was talking with a friend in game via private messages, I asked something and he said that he'll respond on whatsapp because CipSoft can know what we were saying. Is that true? Or the only way CipSoft knows the content of private message is if someone report it?

Comments

Only God can judge us! XD
I honestly don't think so, that's too many messages to check.

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hahahah I also don't think but I were curious to know if there's some information about it or if it's true somehow

Answer 1

Yes, they can. Please see below (with the focus on the last sentences)- taken from Tibia.com- Legal Documents:

1. CipSoft collects, processes and uses stock and usage data, to the extent that is necessary in individual cases, if it is required to reveal and to stop fraudulent behaviour or any other form of using CipSoft's services which violates legal regulations or the service agreement. In particular, CipSoft reserves the right to log, process and use information such as the time and the content of conversations and expressions of opinion that take place in their online services if there are complaints, reports or other credible indications of behaviour that violates legal regulations or the service agreement, for example the serious insulting of other users. This regulation extends to all parts of CipSoft's online service, including, but not limited to, guild channels, private channels and private messages.